We provide free standard shipping on all orders, with no minimum purchase required.
Handling Time: Orders are typically processed within 4-6 business days (excluding weekends and holidays).
Cut-off Time: Orders placed after 12:00 PM will be processed on the next business day.
Shipping Duration: Shipping to United Kingdom, United States countries typically takes 10-16 business days.
Total Delivery Time: Approximately 14-22 business days from the date of order placement.
You will receive a tracking number via email within 1-2 business days after shipping. Use this number to track your order on our website or the courier’s site.
Requests to change the shipping address or products must be made within 6 hours of placing the order. Please note that processing time may be extended by 1-2 business days if changes are made.
Tracking numbers may take 1-2 days to update. If the tracking number does not work within 3 business days of receipt, please contact us for assistance.
If any items are missing from your package, report this to our customer service team within 48 hours of receiving your package for a prompt resolution.
If your delivery is delayed beyond the estimated time, please contact us within 2 business days for assistance.
For any questions or concerns, please contact our customer service team at [email protected]. We typically respond within 1-2 business days.
[email protected]
10 Ferryhill Terrace, Aberdeen, Scotland, AB11 6SQ, United Kingdom
Monday - Friday 10:00 AM - 06:00 PM GMT
